We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect love it!!
Very good easy to use , easy to install
Delivery is long, more than 40 days (and in russia the parcel was days after 5-6, according to the track). Description corresponds, attached normally, materials are not flimsy
Excellent quality . the product corresponds to the description , it can extend to use for a bigger phone . can turn 360 angles and shorter neck , but only complain about is that the packaging as hole and the box is damaged when received , I See pics for more information , recommend to buy......................
super fast shipping. ordered June 13, received June 22nd in Chicago, IL. amazing! definitely Recommend store. the product is exactly as pictures
The order came quickly, the holder as a holder, for their money-normal
It is very well designed and sturdy. Fast shipping. Recommended
Fast delivery and good product. Works well
Very fast shipment.
Like the picture, looks sturdy and good quality. Haven't tried it yet.
Perfect fit for my iPhone happy with this product
Excellent transaction, product according to the description, fully satisfied.
Very fast shipping and it works well with my iPhone X
Thanks fast shipping.
Very good article in perfect condition and glue well and sending super fast
I really like the quality of it and how it can extend to use for a bigger phone like my iphone 8plus. I am buying this for my parents and they like it. I really like it can turn 360 angles and shorter neck. Its good for SUV thats why im getting for my parents. One thing I want to complain about is that the packaging as hole and the box is damaged when I recieved. See pics for more information.