We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
item is exactly as described. comes in a nice case
Quality is good but i cant put on but i think thats my fault
You have to cut them or else it is very difficult to put on.
Took A lot of time to get here! But it is perfect well packaged
It is not easy to get them on. Will keep try many tomorrow I will get them on.
Didn’t use yet.
Nice looking, but difficult to put on by hand. I should have ordered lash applicator
You need to certainly get very hurt to wear them, looks unnatural
It's perfect beautiful packaging I love, beautiful imitation. The clamp is a little too small. Very very complicated to see impossible to put, that's how I managed: People if you can not put the false eyelashes I advise you to buy half fringes and not full fringes. If like me you bought complete fringes and it is impossible to put despite your efforts. Do not hesitate to properly cut the false eyelashes so that there are 2 magnets on it and not three, it's beautiful and it goes directly. Photos are without makeup, 1ere photo with false eyelashes 2eme photo without false eyelashes
Lovely eyelashes! Quite long for me so I had to trim the outer part and cut the lower lash piece into 2. Eyelashes are pretty sturdy so are good to reuse several times and good for the price. Similar quality in the US cost $10-15. Highly recommend and advise to order several boxes at once, worth it.
I got the goods. Very high quality. Delivery is very fast. I recommend to everyone. I did not communicate with the store.